Terms of Sale

These terms apply when you buy a ChemOrchard subscription from Twinoaks (contact: bjedug14@gmail.com). They add to the Terms of Use.

1. Plans and prices

Current plans: Teacher · Monthly: €5 per month; Teacher · Yearly: €45 per year; School licence: €290 per year. Prices are in euros and include VAT where VAT applies. The price you pay is the one shown at checkout.

2. What you get

Access to all content on the site for the length of your plan, for the number of teachers in your plan. Access is digital content supplied online.

3. Payment and renewal

Payment is taken by our payment provider, named at checkout; we never see your full card details. Plans renew automatically at the end of each period at the price then current. We will email you before a yearly plan renews and before any price change. School licences can be paid by invoice.

4. Cancelling

You can stop renewal at any time from your account or by emailing us. You keep access until the end of the period you have paid for.

5. Your 14-day right to cancel (consumers)

If you buy as a consumer, you normally have 14 days to cancel a contract for digital content. Because access starts as soon as you pay, at checkout we ask you to agree that access starts immediately and to confirm that you then lose this right to cancel. If you do not agree, access starts after the 14 days. This does not affect your rights if the content is faulty.

6. Faulty content

Under the Consumer Rights Act 2015 digital content must be of satisfactory quality, fit for purpose and as described. If something does not work, tell us; we will fix it, and if we cannot fix it within a reasonable time you may get some or all of your money back.

7. Schools and businesses

When a school or other organisation buys, sections 5 and 6 above do not apply in the consumer form; the school licence order or invoice sets the number of seats, the period and payment terms.

8. Complaints

Write to bjedug14@gmail.com. We reply within 14 days.

Last updated 15 November 2026.