Terms of Use

These terms apply to everyone who uses ChemOrchard (the "site"), with or without a subscription. The site is run by Twinoaks ("we", "us"). Contact: bjedug14@gmail.com.

1. What the site is

ChemOrchard offers chemistry teaching material: a virtual lab, interactive tools, games, a question bank and an exam maker. One sample of each is free. The rest is available to subscribers (see the Terms of Sale).

2. Accounts

Accounts are for teachers aged 18 or over. A subscription belongs to one teacher, or to the teachers a school names under a school licence. Keep your login details private. Tell us straight away if you think someone else has used your account.

3. Students

Students may use the material in class or through a class code their teacher creates and shares with their own class. A class code opens the lab, tools, games and question bank (not the Exam Maker) while the teacher's subscription is active. Students do not need, and must not create, their own accounts. Teachers must not enter students' personal data into the site, including in class names.

4. Our content

All lab simulations, tools, games, questions, texts and graphics belong to Twinoaks or its licensors. You may use them for teaching, show them in class, and print exams you make for your own classes. You may not copy, resell, republish or share the material or your access with people outside your subscription. See the Acceptable Use Policy.

5. Availability and changes

We work to keep the site available and accurate, but we cannot promise it will always be uninterrupted or error-free. We may improve, add or replace content. If we remove a large part of what you paid for, you may cancel and get a pro-rata refund.

6. Our responsibility

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law. The virtual lab is a simulation: it does not replace safety training for real experiments. Apart from that, our total liability to you is limited to what you paid us in the 12 months before the claim. Your statutory rights as a consumer are not affected.

7. Law

These terms are governed by the law of England and Wales. If you live elsewhere you keep the protection of the mandatory laws of your country, and you may bring a claim where you live.

Last updated 15 November 2026.